Back to home

Legal Information

1. TERMS OF SERVICE

Effective Date: May 19, 2025

This Terms of Service ("TOS") governs your use of the Small Engine Repair USA marketplace website and services ("Platform") operated by Small Engine Repair USA ("Company," "we," "us"). By accessing or using the Platform, you agree to these terms. If you use the Platform on behalf of an entity, you represent that you have authority to bind that entity.

1. Definitions

  • Customer: Individual or entity that requests services ("Jobs").
  • Technician or Tech: Independent service provider performing Jobs.
  • Services: Repair, maintenance, or other work ordered via the Platform.
  • User: Customer or Tech.

2. Eligibility & Registration

  • Users must be at least 18 years old and able to enter binding contracts.
  • Customers and Techs must register for an account, provide accurate information, and keep credentials secure.
  • Techs must submit a W-9, proof of insurance, and any required background-check consent before activation.

3. Platform Access

  • We grant a limited, non-exclusive, revocable license to access and use the Platform for its intended purpose.
  • You may not reverse-engineer, modify, or interfere with Platform operations.

4. Prohibited Conduct

Users shall not:

  • Violate laws or third-party rights;
  • Harass, abuse, or defraud any person;
  • Impersonate others or misrepresent affiliation;
  • Post illegal or harmful content;
  • Interfere with others' use of the Platform.

7. User Content & Licenses

  • Users retain ownership of content they post (photos, descriptions).
  • By posting, you grant Company a worldwide, royalty-free license to use, display, and distribute that content to operate and promote the Platform.

8. Intellectual Property

  • All Platform materials (software, trademarks, logos) are Company property.
  • You may not use Company IP without prior written consent.

9. Warranties & Disclaimers

  • The Platform and Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
  • Company disclaims all implied warranties, including merchantability and fitness for a particular purpose.

10. Limitation of Liability

  • To the maximum extent permitted by law, Company's total liability shall not exceed the fees paid or received by Company for the specific Job in question.
  • In no event shall Company be liable for indirect, consequential, or punitive damages.

11. Indemnification

Users agree to indemnify and hold harmless Company, its officers, and affiliates from any claims arising out of your breach of this TOS or your negligence.

12. Governing Law & Dispute Resolution

  • This TOS is governed by the laws of the State of [State].
  • Any dispute shall be resolved by binding arbitration in [County], under the rules of the American Arbitration Association.
  • Small claims exceptions apply if your claim qualifies.

13. Modifications

We may update this TOS at any time; changes are effective upon posting. Continued use constitutes acceptance.

14. Contact

For questions about this TOS, email help@smallenginerepair-usa.com.

2. PRIVACY POLICY

Effective Date: May 19, 2025

Small Engine Repair USA ("Company," "we," "us") respects your privacy and describes how we collect, use, share, and protect personal information when you use https://smallenginerepair-usa.com ("Platform").

1. Information We Collect

1.1. Information You Provide:

  • Account registration: name, email, phone, address.
  • KYC documents: W-9, ID (for Techs).
  • Service details: job descriptions, photos, feedback.

1.2. Automatically Collected:

  • Usage data: pages visited, clicks, IP address, device type.
  • Cookies and similar tracking technologies for authentication and analytics.

1.3. Payment Data:

  • Payment processor collects billing details and transaction records. Company never sees full card details.

2. How We Use Information

  • Service Delivery: Facilitate bookings, payments, and support.
  • Communication: Send confirmations, reminders, updates.
  • Improvement & Analytics: Optimize the Platform, measure usage.
  • Marketing: With opt-in, send promotions.
  • Legal & Safety: Prevent fraud, comply with laws, enforce TOS.

3. Information Sharing

  • Service Providers: Payment processors, email services, background-check vendors (under confidentiality).
  • Legal Requirements: If required by law or to protect rights.
  • Business Transfers: In case of merger, acquisition, or asset sale (with notice).

4. Cookies & Tracking

  • We use session and persistent cookies for login, preferences, and analytics.
  • You can disable cookies in your browser, but some Platform features may not work.

5. Data Security

  • We implement industry-standard measures (encryption in transit, firewalls).
  • However, no system is 100% secure; we cannot guarantee absolute protection.

6. Data Retention

We retain personal data as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

  • Access & Correction: You may view or update your profile information.
  • Deletion: You can delete your account; we will remove your personal data except as required by law.
  • Do Not Track: We do not honor browser DNT signals.

8. Children's Privacy

Our Platform is not directed to children under 13. We do not knowingly collect data from them.

9. Changes to This Policy

We may update this Policy; we will post the revised date and notify users if material changes occur.

10. Contact Us

If you have questions, email help@smallenginerepair-usa.com or write to:

Small Engine Repair USA

End of Policies.